You have 14 days from the date of receipt to request a return. Returns after this period cannot be accepted.

No, if you order multiple variants of the same product (different colors, sizes, etc.), you may only keep one variant. Returns of multiple variants for selection purposes are not accepted

Yes, each product includes images showing all available colors and greeting options, so you can choose accurately before ordering.

Please contact our customer service within 14 days of receipt and provide photos of the damaged or incorrect product and packaging. After review, we will offer a replacement or refund.

Return shipping costs are generally borne by the customer, except in cases of defective or incorrect items.

Typical delivery time is 7–12 business days. Delays due to customs or shipping carriers may occasionally occur.

Yes, you will receive a tracking number by email once your order ships. You can track your package online anytime.

Cancellations are only possible if the order has not yet been processed or shipped. Please contact us as soon as possible.

Please wait at least 14 days after shipping. If your order still hasn’t arrived, contact us with your order number so we can check with CJ Dropshipping.

Orders from countries with shipping restrictions cannot be processed. Please verify if your country is supported before ordering.

Please carefully check product descriptions and images before purchase. Wrong orders or change requests after placing the order cannot be canceled or returned.

Personalized products (custom text, images, etc.) are excluded from the return policy unless they are defective or damaged.

You can pay using Klarna (invoice, installment), credit card, and other common payment methods.

Our customer service is available 24/7 via email or contact form on the website.